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Case Study: How Tempo Helped a Couple Save £340 a year

Jonathon Gregory

Case Study – how we helped a couple save £340 a year on their energy bills with a new boiler

Faulty Boiler Problems

Gladice and Roy 73, and 75 live in a 3 bedroom semi detached house in Conwy North Wales. They have lived there for over 15 years and have noticed as they got older that their house seems to be getting colder and colder each year. They have never before tried to boost the energy rating of their home, evidently as their home had an energy rating of a G, however upon turning on their 9 year old boiler this last year, they found that it was being rather noisy and something seemed quite strange.

Operating in North Wales, Yorkshire and the North West

Upon a quick Google search for boilers they came across the Tempo Website and noticed that we specialised in boiler parts and installs throughout North Wales, The North West and Yorkshire. They read through a few company reviews and decided to call our main local office in Kinmel Bay.

Our Energy expert, Sophie took the call and spoke Gladice through boiler costs and the process involved. Gladice and Roy both receive Pension Credit, which along with working tax credit, child tax credit, income support, income based jobseekers allowance and income related employment allowance, allows for customers to receive a contribution towards a brand new a rated energy efficient boiler.

Received a Huge Contribution with Qualifying Benefits

A normal boiler cost can be anything between £1500-£2500, however with the qualifying benefits and their energy rating being a G (variable dependant on current energy rating) Gladice and Roy received a contribution of £1730 from £1900, making their payment of contribution only £170.

A year on and both Gladice and Roy have managed to save £340 on their energy bills with their brand new A Rated Energy Efficient Boiler. Gladice says “I couldn’t believe it when Sophie got back to me to inform me that the contribution was only £170 for a new boiler. Our house is lovely and warm now and the boiler has paid for itself in only 6 months! It’s a no brainer really – thank you Tempo!”

If you receive qualifying benefits similar to Gladice and Roy, feel free to contact us to confirm if you qualify. You can call us on 0800 152 2011, or alternatively visit our website through the boiler contribution page.

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Success Stories

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    Another happy customer

    Mr Chap

    I very rarely leave reviews, but on this occasion I felt I just had to.
    Quite simply, Tempo ( Doncaster) were brilliant – did exactly as stated on their vans – free boilers. Turned up on time, did a fantastic job fitting my new oil boiler, no hassle, and free. Absolutely brilliant… I’ll spread the word Tempo.
    Thanks again.


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    Help in a boiler emergency

    Mrs Williams, Prestatyn, North Wales

    To Andy and staff, Many thanks for all your help today, in my emergency.” Andy and the team were able to quickly respond to a boiler repair emergency in Prestatyn.

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    Over the moon

    Mr & Mrs Hughes- Wrexham, North Wales

    We are over the moon with the boiler install and the work that has been completed at the property. I was very happy with how professional and tidy they were and can’t thank them enough for everything they have done.

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